At least one customer could not find articles in DrEdition content source for print product

Incident Report for Aptoma AS

Resolved

At least one customer could not find articles in DrEdition content source for print product from 2021-05-28 08:24 to 09:26 (Duration: 62 minutes). The cause was deployment of a timezone feature that had unintended consequences for content source based inboxes in DrEdition for print. First and only report came in at 09:09 (#ZD-14220), and the fix was to roll back to previous version which was done 09:26, 17 minutes after first reported error.

Posted May 28, 2021 - 08:30 CEST