Degraded performance on DrPublish 4

Incident Report for Aptoma AS

Resolved

This incident has been resolved.

Posted Feb 02, 2021 - 14:11 CET

Monitoring

We have identified the issue and upgraded the underlying resources. We will continue to monitor throughout the day.

Posted Feb 02, 2021 - 12:49 CET

Investigating

We are investigating an issue with degraded performance on underlying storage for DrPublish 4. Some customers may experience errors or delayed responses.

Posted Feb 02, 2021 - 12:43 CET

This incident affected: DrPublish v4 - GUI and DrPublish v4 - API /io.