Possible issue with DrPublish real-time collaboration

Incident Report for Aptoma AS

Resolved

This incident has been resolved.

Posted Feb 02, 2022 - 22:40 CET

Monitoring

We believe this is now resolved for affected parties, which is only a subset of DrPublish users.
If you still have issues, please reach out to support@aptoma.com

Posted Feb 02, 2022 - 16:13 CET

Investigating

There is a potential DNS issue that may take time to recover from.
Meanwhile you may experience "Connection lost"-issues in DrPublish.

We have already fixed the DNS-issue but the change may take some time to propagate.

Please reach out to support@aptoma.com if you need a workaround set up in the meantime.

Posted Feb 02, 2022 - 15:47 CET

This incident affected: DrPublish v5 - GUI.