DrPublish not usable for many customers
Incident Report for Aptoma AS

We have had an incident on a technical service providing real-time collaboration features in DrPublish.

Approximate duration is 14:30 to 14:55. During the incident all journalists at certain customer accounts could not edit articles.

We already have work-in-progress to establish active-active redundancy on this feature, to prevent this from happening again. ETA January 2021.

We are sorry for the problems caused by this incident.

Posted Dec 04, 2020 - 15:33 CET

This incident has been resolved.
Posted Dec 04, 2020 - 15:20 CET
A fix has been implemented, and we are monitoring the results.
Posted Dec 04, 2020 - 15:04 CET
We are working on a fix.
Posted Dec 04, 2020 - 14:59 CET
This incident affected: DrPublish v5 - GUI.